Our Returns Policy | Apache Menswear

Returns (online policy)

While we're sure you'll love what you've ordered, to make a quick and simple return for a refund or exchange, you'll need to fill in the Returns Authorisation Form below and select a reason for return from the drop down box.

Christmas Deliveries & Returns

The last dates for Christmas deliveries will be as follows:

  • Royal Mail Tracked 48®
    Wednesday 18th December 2024
  • Royal Mail Tracked 24®
    Friday 20th December 2024 (After this date deliveries are not guaranteed for Xmas)

 

  • International Signed For Delivery
    • Saturday 7th December 2024 - Australia, Brazil, Bulgaria, Cyprus, Finland, Greece, Israel, Italy, Malta, Mexico, Norway, Portugal, Romania and Sweden
    • Monday 9th December 2024 - Czech Republic, Malaysia, New Zealand, Poland, Saudi Arabia, Spain, Turkey and United Arab Emirates (UAE)
    • Wednesday 11th December 2024 - Austria, Denmark, India, Lithuania, Philippines, Qatar, Slovakia and Slovenia
    • Friday 13th December 2024 - Belgium, Canada, China (People’s Republic), Croatia, Estonia, Hungary, Iceland, Latvia, Luxembourg, South Korea, Thailand and USA
    • Monday 16th December 2024 - France, Germany, Hong Kong, Ireland, Japan, Netherlands, Pakistan, Russia, Singapore, Switzerland and Taiwan

 

  • Christmas Exchange Policy
    Please note that if you wish to return or exchange any Christmas gifts, they MUST reach us by Wednesday 8th January 2025 and be in the SAME CONDITION in which they were sold.

May we take this opportunity to wish all of our customers a very Merry Christmas and a Happy new year :)

We have a no fuss refund and exchange policy

If you decide your purchase doesn`t suit you or it doesn`t fit then we will refund or exchange it within 14 days of your order date (sent by Royal Mail 48 hr fully tracked service or Special Next Day Delivery with APC Overnight) but you must adhere to some basic rules.

We accept returns if they are:

  • in their original condition ( ie folded correctly , buttoned up and not rolled in a ball) 
  • with all tags attached,
  • with no deodorant or makeup marks
  • and with the original packaging
  • all footwear must be returned in their original boxes and securely wrapped.
  • thank you for your cooperation 

Returns Form

The returns form below, helps us to process your return quickly and easily. Please read our terms and conditions to make sure we are able to accept the items you want to send back.

1. Enter your order number 2. Item details 3. Confirmation
Continue

Your order number can be found at the top of your packing-note and in your confirmation email.

All returns must be sent to our store address:

Apache
Unit 15
Huffwood Trading Estate
RH13 8AU

 
 

Christmas Deliveries and Exchange

» Delivery policy
» Returns

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